I would like to take this opportunity to thank Dr. Zapletal and the nurse who was on duty with him on Friday, April 3, 2026.
My son (10 years old) had an accident that evening in which he broke both of his front teeth, and on the way to the hospital we were very worried about how things would go. Not only were we seen almost immediately, but everyone was very kind to us. The doctor explained everything to my son, spoke to him gently the whole time, and reassured him when he started to cry. I also appreciate that he immediately calmed me down as well, because even though it might not have shown, I was under terrible stress.
According to our dentist, he was treated very well; we have a dental restoration scheduled for today, and I’m sure it will go well.
Unfortunately, we’ve already encountered all sorts of things in Prague’s emergency rooms (and other facilities). I come from a family of doctors, so I know it’s not an easy job—especially on a holiday evening—which is why I particularly appreciate such a kind and compassionate approach.
Best regards and all the best
Hana E.
Received via email. Verified review