I would like to use this message to share my thoughts on my stay in the plastic surgery department. I have undergone several surgeries so far, but my experience with this department is truly commendable.
My procedure was performed on Monday, October 27. It was wrist plastic surgery under local anesthesia. All the staff who took care of me before and after the procedure truly deserve recognition and thanks; everyone was absolutely professional. However, the person who deserves my greatest thanks and praise is Dr. Englcová. Her flawless work from start to finish is truly amazing. Her incredible skills, attitude, concern, and determination to help me with my long-standing problem truly amazed me and gave me peace of mind that someone would finally help me. And indeed! What Dr. Englcová demonstrated in the operating room was incredible; those aren’t pleasant moments, but in her hands I felt truly at ease!!! She reassured me and kept me informed throughout the surgery, and overall, I felt good being in her care. After the planned procedure, she examined the tendons and the spaces between them and even found another issue, which she promptly resolved. Throughout the entire procedure, she worked like a perfect machine. And the scar?? Almost invisible, meticulously finished right down to the very end. She gave me peace of mind during the surgery. The doctor truly deserves my utmost admiration and my heartfelt thanks, which I will, of course, convey to her in person as well.
If healthcare worked this well across the board—just like plastic surgery at your clinic under Dr. Englcová’s care—then perhaps all patients would actually look forward to their hospital stay…
A big thank you to the entire department, and a special thank you to Dr. Englcová—she has golden hands and a golden heart…
Josef H.